I'm happy I could influence to purchase an AFROYLA. My sister bought two. A lady at church purchase her own. Our Pastor wife liked them. A lady at our granddaughter 8th dance had her granddaughter to order her one. A couple of ladies at church liked it so much. She will order later. Fun purses and accessories.
When I first found this brand, I was excited to buy my wife purses from a black owned brand and with the sale the prices and the insurance that I would receive them before Mother’s Day, the details were too good to be true. That’s exactly what it was too good to be true. First half of my shipment has trouble being delivered instead of someone reaching out and ensuring that my packages were delivered since this was an error on the carriers part. I had to track down the hard to find customer service email and reach out to receive my package. Then they said that the bags were made out of premium vegan leather that should’ve been red flag number two.
Once I received the bags and I looked at them, I realized that these were just most likely AI generated images photo copied onto cheap plastic bags. I will post the The photos to prove my point. Of all the words in the world and millions that are in the English language to repeat words it just lazy and tacky. No wonder they’re always on sale. This is a hustle if I ever seen one I would not recommend buying these bags. Find a real black owned local business that sells handmade vegan leather bags not some schmuck on the Internet portrayed to be a black owned business. There’s a reason why you never see this so-called black owned business owners anywhere on the business page, the fake ass black Assistants in the emails. All of this shit is a gimmick to Steal black dollars.
Hi Jadon,
We are truly sorry for your experience. This is not what we want for you, and we understand how frustrating and disappointing this situation has been.
We actually tried to contact you several times via email to inform you about the issue with the missing item and provide further support. We are sorry if our messages did not reach you or if it felt difficult to get support at the time.
We would also like to clarify that we are indeed a Black-owned business, and we genuinely value the support and trust our customers place in us.
We appreciate your feedback regarding the product material, design, and overall experience. Your concerns are taken seriously, and we will use your feedback to improve both our communication and product experience moving forward.
If you need any further support, please kindly email us at cs@afroyla.com. Our team will be happy to review everything and support you with the best solution.
I’ve only had the bag for two weeks. Since Mother’s Day and it’s fading. On the bottom of the bag and corners as well. Kinda disappointed . The zipper gets stuck as well.
Hi Sada,
We are truly sorry to hear about your experience with the bag. This is absolutely not the experience we want for our customers, and we completely understand your disappointment
Our Customer Support team has already reached out to you via email and is ready to assist you with a suitable solution for this matter. Please kindly check your inbox so we can continue supporting you further.
Customer satisfaction is always our top priority, and we truly appreciate the opportunity to make this right for you.
Thank you for your patience and understanding.
Super excited to receive my bag from my Husband it’s been in my cart for months without me ever showing or telling him and last night he hands me this bag and say “ baby this for you I love you” 😘 I’m so GRATEFUL 🥹. ITS PERFECT. THANK YOU TO ALL THE STAFF OF THIS LOVELY COMPANY I WILL DEFINITELY BE RETURNING TO GET MORE BAGS AND ACCESSORIES.
This is my first time writing a review regarding your bags. I think I missed the give a review emails (lol) from my previous orders so let’s just talk about the backpack Godifience. I ordered it to use for work and I have received so many compliments that I helped a few of my coworkers sign up while we was at work to receive your text messages and helped them order and they were so excited when they received a text from you saying they were in. So now I’m getting ready to order one for a close friend of my who just graduated, I sent her a few pictures of your bags and she just told me the one she thinks I should get for myself but it’s actually going to be for her with the matching wallet. I’m so excited. Thank you for the positive affirmations, designs and empowerment that you put on them. I pray God continues to bless your business as I will continue to share your information with others
Cassandra a Godifience women
I bought this for my Daughter for her 1st Mother's Day, not realizing how DOPE this backpack would be in person!!! It never even crossed my mind that I would become so freaking jealous of her Aina Grape backpack that I would hope she didn't like it (although she loved the wallet when I sent her a pic of it, as we're in different states) so I could keep it for myself 😂😂...but, she LOVED it!!! This chile is NOT easy to please or impress-AT ALL-So all I can say is Ms. Aina is 'doper than DOPE' ( I know some of y'all remember the Salt 'n Pepa song from back in the day!), and out of maybe every single purchase I've made from Afroyla, this one's my favorite - and it ain't even mine 😍🔥❤️🩹😀
Nice bag, strap just to short for a cross body, my bag sits on top of my waist line when I have it on cross body, just on the shoulder is good.
Hi Shirley,
Thank you for your kind words, and we are truly sorry for the inconvenience caused by the strap 🙁
We really appreciate your feedback and take it seriously, as it helps us improve moving forward. Your comments have been shared with our team for review.
Thank you again for sharing your experience with us—we truly appreciate your support.
This beautiful black purse describes me perfectly! I have not worn it yet but it will go perfectly with any outfit I put on! Michelle you caught at a really good time cause I had been eyeing this purse for a long time. Thank you so much!
I love this bag mostly because of its size and it’s not too heavy when carrying it and also the many colors it has, I’m a person who like matching my bags with what I wear when I’m shopping! And this bags matching all the colors I wear, so I don’t have to change bags when I change clothes!
I love this bag so much. I got it as a Mother’s Day gift to myself. Its first outing was to the park with the girls as we built bouquets together. It was the perfect accessory!
I love my new mini wallet. It is the perfect size to throw into a crosdbody. I will be purchasing the crossbody to match next!!!
I absolutely Love this bag!
Prior to purchasing, I read the reviews for the company, researched the legitimacy of the brand and website, and found it all favorable.
Upon receiving the bag and accessories, I was astounded by how well-made and perfectly constructed each of the (4) items were. Then, I took it to church, my doctors appts and on shopping trips - each time the attention was on my bag and the compliments were overwhelming.
It's quite simply breathtaking and a definite eye-catcher.
I very highly recommend this Brand, this bag and I recommend supporting a black-owned company.
Woooooo!❤️ I will try to find the words!!!! Found them! I knew the bag was going to be good BUT I was not expecting my bag to be the PERFECT. To be able to see the fine details up close and for it to be the perfect size. AFROYLA!!!!!! I LOVE IT!!!! This is my first time owning a bag in this style. Always saw cross body bags in a smaller sizes. Though the bag was going to be a quick run errand kind of bag but that was wrong. I was able to put all my everday items in from phone,keys,protection,hand lotion and Etc and I was still able to access every item with ease. Didn't have to return home to switch out bags. Another thing I want to point out,the shoulder strap. Love how easily it was to adjust like a belt and not having to bend the strap,pull to keep adjusting. It was a one to get it done. Hope the company doesn't have a limit on how many beautiful bags each customer can purchase😅 Phone wouldn't upload the video so I provided pictures. You will absolutely LOVE your purchase❤️
My last item I received (Nija Eclipse Makeup Bag) came with the zipper stuck open. I cannot get it to close at all. Others I’ve bought have flimsy zippers.
I give Afroyla an A++ for design and beauty but the quality of the workmanship on some of these bags, if not all deserves an F. For me so far it’s mostly the zippers (I have minimal fraying on a bag but doesn’t show, yet), and this is on all the bags I bought from Afroyla. I’m afraid they will break eventually. And I mean “soon eventually”. Please find another company to do the work.
Hi Paula,
We are truly sorry to hear about the issue with your zipper 🙁
We really appreciate you sharing this feedback. We take it seriously as we continue working to improve our workmanship and overall quality moving forward.
We have sent you an email regarding this issue. Kindly check your inbox and get back to us with a short video showing the zipper problem so our team can review it and support you with the best possible solution.
Thank you again for your support and for bringing this to our attention
Thanks for my bag and wallets. I love the creativity of the African designs. I thought paying more for Vegan Leather would provide a better softer grade material. But I was wrong, this bag feel and sound like covered cardboard. Beautiful pictures, but I hope the vegan leather don't start cracking later.
I have gotten many compliments. People want to know where I got it from. It goes with all my outfits. I can wear my casual wear and also with dress clothes as well. You all have earned a repeat customer.
I purchased this wallet as a gift and was really excited when I received the delivery notification. When I opened it, I immediately noticed a small gash along the seam.
The wallet itself is beautiful, but the damage makes it unsuitable to give as a gift. I am going to request an exchange.
Overall, I’m disappointed with the condition it arrived in, but I’m hoping for a quick and easy resolution.
Hi Tremerell,
We are truly sorry to hear about the issue with your wallet. We completely understand how disappointing this must be, especially since it was meant as a gift, and we sincerely apologize for the inconvenience caused.
We have received your email and shared it with our team for review. Please rest assured that we will carefully look into this and support you with the best possible solution as soon as possible.
Your satisfaction means a lot to us, and we truly appreciate your patience and understanding while we work to make this right for you.
I have the 'Fahari' tote bag. Both straps have come apart. It now looks like I have four straps. I did not make a review because the straps began coming apart after 30 days. I had the purse approximately 2 months before the straps began coming apart. I thought about gluing them back together, but did not want to further the damage.
Hi LeTecia,
We are truly sorry to hear about this issue with your bag, and we completely understand how frustrating and disappointing this must be.
We have sent you an email regarding this so our team can take a closer look and assist you further. Please kindly check your inbox (and spam folder, just in case) and get back to us with a few pictures showing the issue with your item. This will help us review everything carefully and determine the best possible solution for you.
We truly appreciate your patience and the opportunity to make this right for you.
Making the decision to shave my head included wanting to FULLY embrace it. As soon as I saw this and the Baridi design I knew I had to have them. They stepped up my accessory game and now are staple pieces😍
I bought the small Kadia bag along with the long wallet, mini wallet and makeup bag and I love all peices. This can be used when dressing up or down and it looks beautiful! I received compliments already. This bag is perfect for holding just what I need to carry instead of carrying items I rarely use. I took advantage of the March Madness sale and got a great discount, but even so, this bag is worth its money!! I just ordered a different bag and wallet and will do a review for that one too.
The Art work is beautiful! Love that! MMS-Ordered 2 wallets, matching small bags, crossbody, and mini satchel below. All are gifts except the satchel. Customer service has been prompt and kind but I'm planning to return them for quality issues (stitching, color, zippers, straps, creases etc) & functionality, unfortunately. I really like them so I'm disappointed. As stated they are strikingly beautiful to the eye!
Hi Lehtija,
We truly appreciate your kind words about the artwork, and we are very sorry to hear about your experience with the quality and functionality. We completely understand how disappointing this must feel, especially since you were excited about the items.
Please know that this is not the experience we want for you, and your feedback is very important to us as we continue working to improve.
We have replied to your email with more detailed information regarding this. Kindly check your inbox and get back to us at your convenience so we can support you further and work together toward the best possible solution.
We truly appreciate your patience and the opportunity to make this right for you.
I was really excited yesterday when I received my back packs. They are both made of beautiful leather. They took a while to get her bit patience was the key.
AFROYLA "FAHARI" STRAWBERRY POP SMALL LEATHER HANDBAG:
The bag is very beautiful but the bottom of the bag has the black chipped on the bottom and kinda mush in on one side. I want to give this one to my daughter but is there any remedy to this??? Please help!!!!!
I received 4 of my 6 items today and I was so excited! The purse and wallet are to die for. The look is way better than I expected I can't wait to use it. The only thing I dont like is the wallet does not fit into the purse so now I have to go buy the big bag 🥰 I am glad I bought these items I also bought 2 wallets, one for my daughter and one for my bestie and now I am waiting for one more purse and wallet